Keep your backers engaged. That was the advice I got from several people who had experience running Kickstarters: Keep your backers engaged…
The most obvious vehicle for keeping your audience engaged is through updates. Updates require content, and take time to create. In December and January, well prior to the February launch of the Corsairs Kickstarter, I made a list of ideas I could write updates about. Updates about the progress of the campaign, naturally. Any milestones crossed, like being funded, reaching stretch goals, these were obvious, and I wrote last time about my planning for Stretch Goals. But what else could I write updates about?
The main page for the Kickstarter already contained an overview of the game system, and with a 36 page role playing game, if I expounded too much further on the specifics of the rules I may as well copy paste the rules book to the Kickstarter Page. I decided to take a mixed approach, keeping those ‘in-between the highlights posts’ about the setting of the game and some of the rules that I thought were neat aspects of the Corsairs system. With the mantra of ‘keep your backers engaged’ echoing in my head, I also decided that for the two weeks the Kickstarter was running, I would post one update every day.
Yes. One update every day. Over the course of the Kickstarter, from launch to two weeks later which marked the end of the project funding period, I wrote 22 updates. More than one a day, and more, by a long way, that I think I should have. It was tiring, of course, but I also wonder now whether the constant barrage of updates could have been off-putting to some prospective backers. This is a question and quandary that I don’t have an answer to, unfortunately.
Updates is one vehicle for keeping backers engaged, but there are other options. I decided, given that the Stretch Goals I had settled on mostly involved more content for the game, that I would run a poll for every stretch goal. These polls would ascertain which of the expansion zines would ‘make the cut’. I started using Survey Monkey, but found it didn’t suit my purposes quite as well as I had hoped. I soon switched to Google Forms, and found that a much more flexible and easy to use platform.
INSERT OBLIGATORY PLUG:
If you don’t have a copy of Corsairs you can fix that by heading to DriveThruRPG or Itch.io. If you missed the Kickstarter and are interested in a physical copy of the zine, there are still some physical copies left, contact me at firstname.lastname@example.org for details.
END OBLIGATORY PLUG.
One other thing I decided to do during the Kickstarter was to include a shout out to at least one other ZineQuest zine every update. There was such a huge array of awesome looking zines, I thought it would be good to highlight as many other creations as I could. I do have to admit that I was worried I might lose some backers, who might choose a highlighted zine over Corsairs, but I also thought that some of those highlighted zines would end up leading more potential backers to the Corsairs page as well – swings and roundabouts. In end I decided that to hell with whether I would get a loss or boost out of highlighting other products, ZineQuest had a very excited and communal feeling to it, and a part of that was a slew of creators sharing each others stuff – something I was very glad to take part in.
So… 22 updates over the course of the Kickstarter, that ended up being around 12,500 words all told. I ran four polls, and across those polls tallied some 220 odd votes. In those updates I highlighted 23 other zines that took part in the Zine Quest. What did I learn?
I think next time I will try and tone down the frenetic pace of updates. So many updates hitting the inboxes of my backers was possibly, in retrospect, annoying. Being excited about something is one thing, sharing details and sneak peaks is one thing, but do it too much… I don’t know if any of the backers found it annoying, if you were one, perhaps comment below with your thoughts, but I think toning down the number of updates will not hurt. Don’t get me wrong, a Kickstarter needs updates! But I don’t think it needs quite so many.
Polls were great fun. I liked using the polls, and I really liked watching the results roll in. It gave me a sense of the number of backers engaging with the project in real time, and helped me work out which stretch goals the backers wanted to see most. Corsairs, with a majority of its stretch goals being for additional PDF content, was well suited to the use of polls. In another project, it might not be so well suited or relevant, but for this ZineQuest Kickstarter it was good fun.
Highlighting other zines was something I was very glad I did. The jury is out on whether I lost backers through it, or gained any, but it was just a good thing to do. I truly hope that some of the projects I highlighted gained backers off those updates. If I was running a Kickstarter outside of ZineQuest I would consider doing this, though not as often. Perhaps focusing on friends who were running Kickstarters in the same space as my own, or to projects or creators I admire. As a part of the ZineQuest though I felt it was something that fit really well. ZineQuest was a time of buzzing interactions, lots of liking, sharing, and resharing of links and posts between creators. With the general mood of this year’s ZineQuest being one of excitement I felt that it was fundamentally a good thing to do, and something that played into the spirit of the ZineQuest in general.
This article is a part of a series about running a Kickstarter campaign for ZineQuest, you can find the other articles in this series here.